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| Where can I find details on the Ovation Club? |
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Click over to Latest News to find details on the Ovation Club. |
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| Where is the best place to park? |
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For Bass Concert Hall, Bates Recital Hall and McCullough Theatre events, we recommend you park along Robert Dedman Drive or along Trinity Street. Spaces are limited in these areas, so it's best to arrive early. There are plenty of spaces in the parking lots just east of the LBJ library and the Thompson Conference Center, (just off Red River) which is a 5-minute walk from car to front door of Bass. Parking is free in all these areas. For $8, you can park in Parking Garage 3 (Robert Dedman Drive and Clyde Littlefield) or Parking Garage 1, located on Trinity. Both are also 5-minute walks to the theatres. For Hogg Auditorium, there are many parking options available within a few blocks from the auditorium. Ample parking is available in Parking Garage No. 2, located at San Antonio and West 25th. Please note there is an admission fee of $8. There are non-university-affiliated public parking lots in the area which also charge a nominal fee. A limited number of free parking spots are available on campus. |
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| Where is handicapped parking located? |
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Special parking is available along the west side of Robert Dedman Drive (building side) just north of 23rd Street for drivers who have Department of Public Safety handicapped parking permits or plates. Additional handicapped permit parking is available in Lot 88 on the north side of Memorial Stadium, accessible from 23rd Street. |
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| How can I purchase tickets? |
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You can purchase tickets a number of ways:
1) Online: Go to www.utpac.org and click on "Ticket Services"
2) Charge By Phone: 512.477-6060
3) Texas Box Office outlets at HEB stores in the Greater Austin area, the Frank Erwin Center Box Office (1701 Red River) UT Performing Arts Center ( located on the south side of Bass Concert Hall, on the corner of 23rd and Robert Dedman Drive, on the campus of UT Austin.Service fees apply. Office hours vary at HEB stores. The Frank Erwin Center Ticket Office is open Monday through Friday from 10 am - 6 p.m. The UT PAC Ticket Office is open Monday- Friday, noon-6p.m. |
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| What is your policy on tickets for children? |
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Children are welcome at the Performing Arts Center. For PAC Season events, children three years of age and under do not require a ticket and are allowed to sit on their parent/guardian's lap during the performance. For Broadway events (e.g. The Lion King), everyone entering the hall must have a ticket regardless of age. If the child cries or is disruptive to other audience members, the child and parent/guardian may be asked to exit the theatre and view or listen to the event in the lobby. There are no refunds. Tickets purchased for children must be in the same seating area as, and adjacent to, the parent/guardian. |
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| Where do I get information on Theatre & Dance, Opera Theatre or School of Music performances? |
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You can access the department calendars by going to the College of Fine Arts website at www.utexas.edu/cofa and clicking on the individual department. Soon you will be able to access this information on a central calendar on the COFA website. |
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| Can I choose my exact seat location? |
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You can request a seat area by phone or in person, and the ticket agent will do his/her best to accommodate your need. |
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| To whom can I direct a complaint? |
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If you have a concern while at a performance, please contact an usher or house manager for assistance. If you would like to speak to someone during regular business office hours, call the Patron Services office at 471-7539. You can also send your inquiry/comments to [ email ]. |
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| How do I reach someone attending a performance? |
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The following phone numbers are answered during events. If you need us to contact a patron, be sure to have their seat location available.
Bass Concert Hall: (512) 471-0627
Hogg Memorial Auditorium: (512) 471-3749
McCullough Theatre: (512) 471-0805
Bates Recital Hall: (512) 475-7127 |
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| What is the street address of the Performing Arts Center? |
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The street address for Bass Concert Hall, the Performing Arts Center administrative offices and McCullough Theatre is 510 E. 23rd Street. The street address for Hogg Memorial Auditorium is 2300 Whitis Avenue. The mailing address for the Performing Arts Center is P.O. Box 7818 Austin, TX 78713. Please note: Fed Ex and other deliveries should be sent to 23rd and Trinity, Austin TX 78712. |
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| What is the difference between the PAC and Bass Concert Hall? |
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The simplest way to think of it is UT Performing Arts Center is the umbrella presenting organization, and Bass Concert Hall is one of our eight venues. |
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| Do you offer discounts on tickets? |
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Yes, occasionally we offer reduced price tickets for events. Best way to find out about them is to sign up for PACmail on our website and you will be notified of special offers. You can also check our website for notices of discounted tickets. Students are eligible for "Rush" tickets - $10 tickets made available the day of the show (Friday for weekend performances). We also offer discounts for community groups and schools through our education department. |
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| Whom do I contact for Lost and Found? |
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Report any lost items to Patron Services at 471-0611. |
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| Is there a dress code for performances? |
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No, there is no set dress code at the UT Performing Arts Center. In keeping with Austin dress preferences, most patrons prefer dressy casual. It's not uncommon to see patrons in suits or jeans. |
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| Do you serve food and drinks at the theatre? |
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Yes, non-alcoholic and alcoholic beverages, coffee, box sandwiches and desserts are available in the lobby at Bass Concert Hall. You can also take advantage of our pre-order courtesy service by placing your order at any bar in the lobby prior to the performance, so it will be ready for you at the start of intermission. Beverages only are available at Hogg Auditorium and selected events in B. Iden Payne, McCullough Theatre and Bates Recital Hall. Please be aware that for selected events such as Broadway and concerts, drinks are allowed inside the theatre. Click here for more detailed information on concessions. |
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| Where do I get information on renting a venue for an event or performance? |
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Go to the section in this web site- "About the PAC" and "Scheduling Procedures" or e-mail [ email ] |
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| What is Broadway Across America - Austin? |
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It's the Performing Arts Center's partner in presenting the Broadway Series at Bass Concert Hall. |
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| Aside from giving money, how else can I get involved with the PAC? |
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There are a number of ways: you can volunteer as an usher or PAC Concierge. Click here for more information, call 471-0611 or email us at foh@mail.pac.utexas.edu. If you are interested in attending any of our outreach activities, call Judith Rhedin at 471-6376 |
